Frequently Asked Questions
Do You Sell Personalised Registrations?
No, we only sell physical number plates; we do not offer registration entitlement.
Please see the DVLA’s website to purchase a personalised registration.
Where Is My Order?
At PlatesForYou any ordered placed online with the shipping option are sent out the same working day (or the following based on order time). If you have any questions about your order or want to know the tracking progress email us at support@platesforyou.co.uk or call us at the number +44 07950622341
Where's My Order Conformation Email?
You should receive a confirmation email soon after placing your order.
If you cannot see it in your inbox, please check your spam/junk folder.
If you still haven’t received your email after a considerable amount of time, please get in contact so we can resend your confirmation.
Why Do I Need To Upload Documents For Legal Plates?
As a DVLA registered number plate suppler, it is our responsibility to check your legal entitlement to the registration you are asking us to manufacture. You will need to provide 2 documents that prove your name & address, and entitlement to the registration. These documents must be traceable to you (the consumer) and can be obtained from us by the police, the DVLA or the DVSA without notice at any time for any reason. We are required by law to collect this information from you.
What Documents can I Upload?
You can use the following to confirm your name and address:
- driving licence, with or without a photo (doesn’t have to be issued in the UK)
- utility bill, Council Tax or rates bill in Northern Ireland (from the last 6 months)
- bank or building society statement (from the last 6 months)
- national identity card (issued by the government of a state or territory other than the United Kingdom)
You can use the following to confirm your entitlement to the registration:
- vehicle registration certificate (V5C)
- new keeper slip (green slip)
- a certificate of entitlement (V750) to the number
- a retention document (V778)
- a renewal reminder for vehicle tax or SORN (V11)
- a temporary registration certificate (V379)
- a number plate authorisation certificate (V948) with an official stamp from the Driver and Vehicle Licensing Agency (DVLA)
- an electronic number plate authorisation certificate (eV948) or an electronic trailer number plate authorisation certificate (eV948/2)
- UK trailer registration certificate (VTRC)
Are 4D Gel Number Plates Road Legal?
Yes, our 4D Gel number plates are 100% UK road legal and MOT compliant, as they adhere to the current British Standard (BS AU 145e).
What makes 4D Gel characters road legal?
Number plates must have characters which comply with the criteria set out in BS AU 145e.
- They must display solid black characters in the prescribed Charles Wright typeface which complies with the rules governing size, spacing, grouping and positioning.
- Number plates may optionally have raised 3D characters of plain black colour (known as “4D” number plates) provided that they meet all requirements of British Standard BS AU 145e.
What makes number plates road legal?
All number plates are governed by the regulations set out in the British Standard 145e.
Number plates must have the following features:
- They must be the correct size as specified in the rules.
- The background of front plates must be the prescribed reflective white colour and rear plates must be the prescribed reflective yellow colour.
- They must have reflective properties complying with British Standard BS AU 145e.
- They must have physical resilience properties complying with British Standard BS AU 145e.
- They must display solid black characters in the prescribed Charles Wright typeface that comply with the rules governing size, spacing, grouping and positioning.
- They must bear the supplier’s name and postcode and the manufacturer’s mark.
- They must bear the current British Standard number, BS AU 145e.
Are 4D Number Plates Road Legal?
Yes, our 4D number plates are 100% UK road legal and MOT compliant, as they adhere to the current British Standard (BS AU 145e).
What makes 4D characters road legal?
Number plates must have characters which comply with the criteria set out in BS AU 145e.
- They must display solid black characters in the prescribed Charles Wright typeface which complies with the rules governing size, spacing, grouping and positioning.
- Number plates may optionally have raised 3D characters of plain black colour (known as “4D” number plates) provided that they meet all requirements of British Standard BS AU 145e.
What makes number plates road legal?
All number plates are governed by the regulations set out in the British Standard 145e.
Number plates must have the following features:
- They must be the correct size as specified in the rules.
- The background of front plates must be the prescribed reflective white colour and rear plates must be the prescribed reflective yellow colour.
- They must have reflective properties complying with British Standard BS AU 145e.
- They must have physical resilience properties complying with British Standard BS AU 145e.
- They must display solid black characters in the prescribed Charles Wright typeface that comply with the rules governing size, spacing, grouping and positioning.
- They must bear the supplier’s name and postcode and the manufacturer’s mark.
- They must bear the current British Standard number, BS AU 145e.
Are 3D Number Plates Road Legal?
Yes, our 3D number plates are 100% UK road legal and MOT compliant, as they adhere to the current British Standard (BS AU 145e).
What makes 3D characters road legal?
Number plates must have characters which comply with the criteria set out in BS AU 145e.
- They must display solid black characters in the prescribed Charles Wright typeface which complies with the rules governing size, spacing, grouping and positioning.
- Number plates may optionally have raised 3D characters of plain black colour provided that they meet all requirements of British Standard BS AU 145e.
What makes number plates road legal?
All number plates are governed by the regulations set out in the British Standard 145e.
Number plates must have the following features:
- They must be the correct size as specified in the rules.
- The background of front plates must be the prescribed reflective white colour and rear plates must be the prescribed reflective yellow colour.
- They must have reflective properties complying with British Standard BS AU 145e.
- They must have physical resilience properties complying with British Standard BS AU 145e.
- They must display solid black characters in the prescribed Charles Wright typeface that comply with the rules governing size, spacing, grouping and positioning.
- They must bear the supplier’s name and postcode and the manufacturer’s mark.
- They must bear the current British Standard number, BS AU 145e.
Are Show Plates Road Legal?
No, Show plates are illegal for use on public UK roads – they are strictly intended for Show purposes only.
Consequently, PlatesForYou strictly sell these as Show plates. This means they are printed without our manufacturer details and the British Standard (The Little Writing On The Bottom Middle And Corner Of The Plate).
Do You Offer Free Delivery?
Yes, we offer free delivery on ALL orders Over £50. Standard Delivery form orders under this value is £4.99, express delivery is £6.99
We send Standard parcels using Royal Mail’s 48-Hour Tracked delivery service.
We send Express parcels using Royal Mail’s 24-Hour Tracked delivery service.
Do You Offer Collection?
Yes, we offer a collection service.
Any Orders Placed Can Be Picked Up Within The Hour - They Get Made Straight Away, We Also Let Customers Walk In Without Ordering Online And They Can Have Plates Made While They Wait.
Collection address: PlatesForYou, Unit N, Maybrook Industrial Estate, Walsall Wood, WS8 7DG
Can I Cancel My Order?
Your right to cancel an order starts the moment you place your order and doesn’t end until 14 days from the day you receive your goods.
There are some orders where you won’t have the right to cancel, These include items that are bespoke or personalised.
Made up Number Plates are a bespoke item, therefore we are unable to offer a refund.